FREQUENTLY ASKED QUESTIONS

Where are the Unlimited NOW Network products made?

At the core of our organisation, there's a robust partnership with local artisan businesses in Australia, working closely together to craft purposeful products that genuinely make a difference.

Our sourcing approach centres on supporting fellow Australian businesses that share our values. Whenever feasible, we give preference to local sourcing,

What is your return policy?

Regrettably, we currently cannot provide exchanges or returns for our products as a general policy. Offering such services is currently not feasible.

For comprehensive information on our purchase terms and conditions, including how we handle cases of damaged goods, kindly refer to the detailed section in our Terms and Conditions of Purchase.

Is Unlimited NOW Network a charity?

Unlimited NOW Network is an Australian-based social enterprise with an ambitious vision to positively impact 5 million families, employees, and employers by 2025.

As a heart and soul-led purpose-driven organisation, we chose not to register as a not-for-profit. Our focus is on being a self-sufficient social enterprise, offering purposeful products.

Do all proceeds go to charity?

No. We are actively working towards giving back 50% of profits to the community as we strive to achieve certification with Social Traders. This commitment reflects our dedication to positively impacting the lives of those we serve.

We also seek to collaborate with charities and not-for-profits on initiatives aligned with our mission.

What other initiatives does your organisation support?

In addition to our partnerships with aligned charity campaigns, our strategy involves dedicating a portion of the profits generated from our offerings to fund grassroots community-led projects that promote greater inclusion, equality, and kindness. These will be initiatives that share our mission of enhancing the mental health of families.

How can I understand the social impact of your organisation?

Transparency is of utmost importance to us at Unlimited NOW Network. We believe in being open and accountable to our community. To demonstrate our commitment to transparency, we will publicly share on our website, http://www.unlimitednownetwork.com,how we contribute to a social impact.